The table below is a partial list of the Service Catalog for VSC IT Shared Services. We left off the items that are extra technical and boring (but no less important).
| Service | Service Description | Service Area |
| 1:1 Device Support | Deployment and support of 1:1 devices for F2F+ pilots | Learning Technologies |
| Academic Applications Administration | Regular administration of VSC academic applications | Learning Technologies |
| Academic Applications Troubleshooting | Triage and troubleshoot issues with VSC academic applications | Learning Technologies |
| Account Activation and Access | Help end-users activate and login to their VSC user accounts; troubleshoot login and account issues; help with password resets. | Technical Support Services |
| Assessment Tools | Securing and monitoring online testing environments | Learning Technologies |
| Assistive Software and Hardware Technology | Assistive classroom technologies, such as assistive listening devices, and text-to-speech apps with Canvas integration | Learning Technologies |
| Classroom Technology Design & Deployment | Facilitate the design and installation of learning spaces technologies in consultation with faculty, vendors, and others | Learning Technologies |
| Classroom Technology Procurement | Purchase of learning technologies for all VSC learning spaces | Learning Technologies |
| Classroom Technology Training | Train faculty and staff in the effective use of classroom technology and learning systems | Learning Technologies |
| Classroom Technology Troubleshooting & Support | Triage and troubleshoot issues with classroom A/V technologies | Learning Technologies |
| Connect to WiFi or Wired Network | Help authorized end-users connect their devices to the VSC network | Technical Support Services |
| Course Evaluations | Teaching and course evaluations | Learning Technologies |
| Device Deployment: Faculty & Staff | Configure and deliver computers, tablets, and other related peripherals used by administrative and academic departments | Technical Support Services |
| Device Deployment: Labs/Common Use | Configure and deliver computers, tablets, and other related peripherals used in computer labs, classrooms, loaner fleets, and other common use applications | Technical Support Services |
| Device Procurement: VSC Owned End-User Hardware | Purchase of computers, tablets, and related peripherals used by faculty, staff, and students | Technical Support Services |
| Device Support: Non-VSC Owned | Provide limited support for student owned and PT faculty owned devices | Technical Support Services |
| Device Support: VSC Owned | Maintain and troubleshoot VSC-owned computers, tablets, and other related peripherals used by faculty, staff, and students | Technical Support Services |
| Document Management | Document management, storage, linking, workflows | Enterprise Applications |
| Education and Communication | Develop and conduct data security training the VSC community | Security |
| Email Response | Respond to and process security questions, phishing reports, etc. | Security |
| Enterprise Resource Planning/Student Information System | System of record for person information. Student services including academic records, curriculum management, registration, financial aid. Financial system | Enterprise Applications |
| Enterprise Video Storage | Video storage and sharing | Learning Technologies |
| File Storage Management | Management of VSC approved file storage locations for end users | Infrastructure |
| Financial Reporting | Reporting service for Finance | Enterprise Applications |
| Forms | Forms solution | Enterprise Applications |
| Hardware Imaging | Create, maintain, and test standard software loads for VSC owned devices | Technical Support Services |
| Helpdesk Services | Triage and route end-user support phone calls, ServiceDesk tickets, and walk-ins | Technical Support Services |
| Human Resource Information System | Human resources, payroll, benefits | Enterprise Applications |
| Identity and Access Management | Account, password, and authentication management | Infrastructure |
| IT Security Policies | Develop, review, and enforce VSC IT security policies | Security |
| Learning Management System | Course management, delivery, and communication system | Learning Technologies |
| Multi-factor Authentication | Multi-factor Authentication | Security |
| Network Firewall | Manage and review allowed/blocked traffic through the network firewall | Infrastructure |
| Networking and Networking Services | System Wide Connectivity and Access to all VSC IT Services | Infrastructure |
| Non-Credit Course Registration | Registration system for non-credit workforce courses | Enterprise Applications |
| O365 Email & Group Services | Create and maintain O365 groups, distribution lists, shared mailboxes, aliases | Patching & Updating: End-User Devices |
| Patching & Updating: End-User Devices | Test and deploy software and security updates and patches to VSC owned end-user devices | Technical Support Services |
| Payment Center | Student accounts, secure payments, and storefronts | Enterprise Applications |
| Phone Administration & Support | Setup and deploy handsets and softphones for VSC departments; troubleshoot issues; E911 | Infrastructure |
| Plagiarism Detection | Plagiarism detection with Canvas integration | Learning Technologies |
| Portal | Campus portal | Enterprise Applications |
| Printing Services | Provide printing access to students, faculty, staff, and other authorized users; troubleshoot printing issues | Technical Support Services |
| Procurement Services | Assist VSC IT and others with purchasing technology related hardware, software, licensing, services, etc.; assist with RFP process ; manage payments/invoices | IT Professional Services |
| Project Management | Provide project management support to VSC IT service areas and other working groups as needed | IT Professional Services |
| Residence Life System | Residence life operations | Enterprise Applications |
| Server Administration | Manage and maintain VSC enterprise servers | Infrastructure |
| Software Deployment | Configure and deploy software to VSC owned devices | Technical Support Services |
| Software Procurement & Licensing | Purchase of software licenses for use by faculty, staff, and students on VSC owned devices; some licensing may extend to use on personal devices used by faculty, staff, and students. | Technical Support Services |
| Student Success Platform | Academic advising and student success system | Enterprise Applications |
| User Account Administration | Manage VSC user accounts and access | Infrastructure |
| Vendor and Contract Management | Maintain, manage, and review vendor contracts | IT Professional Services |
| Vendor/Contract Reviews | Conduct third-party data security reviews of vendor contracts | Security |
| Video Conferencing | Video conferencing used for meetings and synchronous classes | Learning Technologies |
| Virtual Private Network (VPN) | Secure access to VSC services remotely | Infrastructure |
| Wired and Wireless LAN connectivity | End user connectivity to the VSC network via wired or wireless connection | Infrastructure |