The VSC IT Helpdesk is available to support students, staff, and faculty with technology requests. Our normal business hours are:
| VTSU/Shared Services | CCV | |
|---|---|---|
| Monday | 8:00am – 4:30pm | 8:00am – 8:00pm |
| Tuesday | 8:00am – 4:30pm | 8:00am – 8:00pm |
| Wednesday | 8:00am – 4:30pm | 8:00am – 8:00pm |
| Thursday | 8:00am – 4:30pm | 8:00am – 8:00pm |
| Friday | 8:00am – 4:30pm | 8:00am – 4:00pm |
| Saturday | no coverage | no coverage |
| Sunday | no coverage | no coverage |
Enter a support request ticket at any time by signing in to the Service Desk with your VSC username and password. Or use one of the buttons below to create a request using a template.
During normal business hours you can reach us by phone at one of the following numbers:
- Community College of Vermont — 802-828-2810
- VTSU Castleton — 802-468-1221
- VTSU Johnson — 802-635-1415
- VTSU Lyndon — 802-626-6456
- VTSU Randolph — 802-728-1721
- VTSU Williston — 802-879-8260
For on-site assistance requests, please include your name, preferred contact information, college id, your availability, and a brief description of the issue including your site, building, and room.
More Resources
For help outside of normal business hours, browse the support topics below.
We would love to hear from you
As we continue to improve the VSC IT support site, we would love to get your feedback. Please sign-in to the feedback form linked below to share your throughts.