Welcome to the Vermont State Colleges (VSC) IT Projects page! You will find information about IT projects and project management resources below. Our goal is to enhance the digital experience for our students, faculty, staff, applicants, alumni, and retirees across Vermont State University (VTSU) and the Community College of Vermont (CCV).
What is an IT project?
An IT project at VSC is a planned effort to create or improve a technology system or service. This could be anything from launching a new application to upgrading existing software. Projects have specific goals, timelines, and budgets, and they aim to provide value and benefits to our students, faculty, staff, and other constituents.
Examples of IT projects
Assessing and launching a new application or system. As an example, in 2023 CCV, VTSU, and OC worked alongside IT to implement a new emergency alert system, Rave. This project took several existing Rave instances and combined them into one single instance.
Digital Accessibility Compliance: This project aims to support compliance with a11y digital accessibility standards. The project includes auditing current systems, providing faculty training, and developing policies to ensure that all digital content is accessible to all users.
Operational tasks
Operational tasks are routine maintenance activities that keep our systems running smoothly. These tasks are generally smaller in scope and do not require extensive coordination or testing. Examples include resetting passwords or solving DUO issues, general IT questions, and installing already approved software. They typically do not require many departments or people to be involved to solve the issue and do not take an extensive amount of time. If anyone has a general IT they are welcome to open a ServiceDesk ticket , but also welcome to open a ticket if you have questions about projects, project management, or any other IT related questions.
How to request an IT project
To request an IT project, please use our IT Project or System request form. This form helps us gather the necessary information to evaluate and help you plan your project. Once submitted, your request will be reviewed by the IT Directors, and you’ll be contacted to discuss the next steps.
IT project request and review process
Still having trouble?
If you are having trouble, please reach out to the Helpdesk for further assistance.
We would love to hear from you
As we continue to improve the VSC IT support site, we would love to get your feedback. Please sign-in to the feedback form linked below to share your thoughts.