A web browser is the computer application you use to visit web pages on the internet. Common web browsers include Microsoft Edge, Google Chrome, Mozilla Firefox and Apple Safari.
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What web browser should I use?
Most modern web browsers will work on all VSC sites. VSC IT recommends having at least two on your computer to ensure access.
- Microsoft Edge: pre-installed on Windows computers
- Mozilla Firefox: available on Mac, Windows, and Linux
- Google Chrome: available on Mac, Windows, and Linux
- Apple Safari: pre-installed on Mac computers
Though not officially supported on all VSC websites, many other modern browsers work also, including Vivaldi, and Brave.
VSC IT browser support
Though VSC IT policy prevents us from working on personal laptops directly, we do recommend the following steps when having trouble with a web-based application.
Ensure your web browser is up to date
Most web browsers will prompt you to update when there are updates available. If you are having browser issues with Canvas specifically, they have a tool to help. Read more on Browser support for Canvas.
Chrome update
You can update Google Chrome by opening the browser and navigating to the Help menu:
- Open Google Chrome
- Click the three dots in the top right corner
- Select Help
- Click About Google Chrome
- If a newer version is available, click the button to install it
Edge update
You can update Microsoft Edge by opening the browser and navigating to the About Microst Edge menu item:
- Open Microsoft Edge
- Click the three dots in the top right corner
- Select Help and feedback
- Click About Microsoft Edge
- If a newer version is available, click the button to install it
Firefox
You can update Firefox by opening the browser and navigating to the About Firefox page:
- Open Firefox
- Click the “hamburger” icon in the upper-right corner
- Select “Help”
- Click “About Firefox”
- If a newer version is available, click the button to install it
Try another browser
Sometimes a bug is present on one web browser, and not on another. If you are having trouble with a website, try using another web browser from the list above.
Cleare your cache
Sometimes the problem with the browser is it is holding on to old files. Rea the Clear your cache page for more details.
Still having trouble?
If you are having trouble, please reach out to the Helpdesk for further assistance.