The work of VSC Information Technology (IT) Shared Services is guided by our IT Strategic Plan. The plan was developed collaboratively when the IT team came together in the summer of 2023 and built out six strategic pillars that align with the vision of the VSC institutions. We wrote a multi-year strategic plan based on the strategic pillars that has gone through many layers of review at CCV and VTSU to ensure alignment with institutional needs. Feedback from our stakeholders was essential to the process, and we appreciate the input and engagement we received.
Our Strategic Pillars
1. System Affordability and Sustainability
Consolidate and streamline duplicative systems to drive down costs and ensure ways to improve, sustain, and expand access to our services.
2. Teaching and Learning
Support current and emerging instructional modalities that provide opportunities for success to our diverse, traditional, and non-traditional students.
3. IT Operational Procedures and Governance
In collaboration with stakeholders, establish transparent and inclusive IT processes that support a student-centered vision and provide opportunities for continuous improvement.
4. User Experience
Prioritize efficient systems and processes that provide a common user experience to support a student-first vision.
5. Data as an Asset
Implement enterprise reporting tools and data governance principles with key stakeholders to support data-driven decision-making.
6. Safety, Security, and Compliance
Ensure confidentiality, integrity, and availability of VSC data resources to comply with relevant laws and regulations.