- You will need your College ID number
- Use your chosen name (nickname) if you set one up
Steps to Resetting your Password
1. Navigate to the password reset page
From any VSC login page click on the Forgot my password link.
2. Complete the form
Enter all the required information. Once all information is entered and the check box checked, click or tap the submit button to continue to the next step.
3. Select where the PIN will be sent
A list of available places to send a PIN will be listed. Select the best option for you and click or tap the “SEND PIN” button.
4. Enter the Reset PIN
Depending on the method you chose, retreive the PIN on your email or mobile phone.
You will get a text like the one below. Use the PIN sent to your device as soon as possible as they expire after 30 minutes:
Retreive the PIN from your email. Be sure to check your spam folder.
Enter the PIN on the screen and click or tap the VALIDATE button.
5. Create a password
After the PIN has been validated, it is time to set a new password. Enter it twice and be sure to follow the password guidelines:
|First Name (Chosen Name if applicable): Disallow contain||Yes|
|Last Name: Disallow contain||Yes|
|Identity User ID: Disallow contain||Yes|
|Conditional rules to be satisfied||3 out of 4|
|Letters: Minimum upper case||1|
|Letters: Minimum lower case||1|
|Special characters: Minimum||1|
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