The VSCS requires faculty, staff, and students to use multifactor authentication for the safety of their account and the information they have access to. Enrollment happens automatically, but you need to set up your account.
What are Duo Mobile and Duo Push?
![Duo multi-factor authentication logo](https://support.vsc.edu/wp-content/uploads/2022/05/image-10.png)
Duo Mobile is Duo Security’s free app that allows you to quickly and easily approve a second-factor authentication request using Duo Push.
With Duo Mobile and Duo Push, there is no need to carry a bulky token or waste time manually entering in passcodes. Just tap to authenticate right on your smartphone.
See Duo Push in action.
![Computer to mobile to verified.](https://support.vsc.edu/wp-content/uploads/2022/05/image-11.png)
How will Duo change my login experience?
When logging in to an application protected by VSC single sign-on, you will still enter your username and password. After inputting your login information, Duo requires you to complete a method of second-factor authentication.
Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method.
We recommend you start with downloading the Duo Mobile App:
How to get the Duo Mobile app:
- You should open either the Google Play or Apple App Store and search for Duo Mobile. It will look like this:
![App store search image](https://support.vsc.edu/wp-content/uploads/2022/05/image-2.png)
- Please open it once it is downloaded. It should bring you to a welcome screen.
![Duo app welcome message](https://support.vsc.edu/wp-content/uploads/2022/05/image-3.png)
Set up Duo from your computer and phone
- After you activate your VSC Account, the Duo system will walk you through the setup process.
- Follow along with this video (starting at 15 seconds) to see the process: Enroll in Duo Multi-Factor Authentication
Set up Duo from your smart phone
- After you activate your VSC Account, the Duo system will walk you through the setup process.
![Screenshot of configuration screen: choose your device](https://support.vsc.edu/wp-content/uploads/2022/05/image-5.png)
- Since you already installed the Duo App on your cell phone you can select “I have Duo Mobile”:
![Screenshot of configuration screen: app download verification](https://support.vsc.edu/wp-content/uploads/2022/05/image-6.png)
- Enter your cell phone number and select Continue:
![Screenshot of configuration screen: phone number verification](https://support.vsc.edu/wp-content/uploads/2022/05/image-7.png)
- The app will display a pass code where you input that in the link you opened from the Email.
![Screenshot of configuration screen: passcode confirmation](https://support.vsc.edu/wp-content/uploads/2022/05/image-8.png)
- You’re all set!
We recommend testing MFA by logging in to the Portal, Canvas, etc. on more than one trusted device before classes start to ensure the process works well.
As always, if you have any questions or trouble you can open a Service Desk ticket by going to https://servicedesk.vsc.edu.