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Home » Accounts & Passwords » Multi-Factor Authentication » Multi-Factor Authentication on iOS Issue

Multi-Factor Authentication on iOS Issue

Do you get a blank white block of space where the DUO login screen should be on an iPhone or iPad? There is a known issue where iOS Content Blockers prevent the Duo login screen. Here’s how to fix it.

Follow these steps to turn off the Content Blocker

Launch the Settings app and tap Screen Time.

Screenshot of the iOS Settings app showing the main settings page.

Tap Content & Privacy Restrictions and enter your Screen Time passcode. 

Screenshot of the iOS Settings app showing Screen Time.

Tap Content Restrictions.

Screenshot of the iOS Settings app showing Content & Privacy Restrictions.

Tap Web Content.

Screenshot of the iOS Settings app showing Content Restrictions.

Choose Unrestricted Access, Limit Adult Websites, or Allowed Websites. 

Screenshot of the iOS Settings app showing Web Content.

Go back to Safari or your preferred app to browse the web and you should be able to reach the Duo login page as expected.


Similar Pages

  • MFA [ Multi Factor Authentication ] Information and Enrollment
    • Enroll a New Device with Duo Multi-Factor Authentication
  • Multi-Factor Authentication FAQs
  • Multi-Factor Authentication in the Classroom
  • Multi-Factor Authentication on iOS Issue

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